Returns & Exchanges

At SUNHANPACK, we are committed to your satisfaction and offer a 30-day window for returns on all standard packaging products. Items must be returned in their original, unused condition to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 30 days of delivery with your order number and the reason for your return.

• 2.
  Package Your Items

  Securely pack the products in their original packaging to prevent damage during transit, ensuring all components are included.

• 3.
  Ship the Return

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship your replacement within 5-7 business days.